Child Benefit and Guardian's Allowance: Contacting HMRC

HM Revenue and Customs (HMRC) are the government department who administer child benefit and guardian’s allowance.

Child Benefit

Phone

Authorised intermediaries can also contact child benefit office using the intermediaries helpline on 0845 302 1411. The line is open Monday to Friday 9am to 5pm.

Email

You can email the child benefit office by using their special online forms. There are different forms depending on certain circumstances and it is best to use their on-line email service in order to navigate to the appropriate form. You can find their on-line email service by following the links below:

Letter

Letters can be sent to:

Child Benefit Office
PO Box 1
Newcastle Upon Tyne
NE88 1AA

Guardian’s Allowance

Phone

Email

You can email the guardian’s allowance unit by using their special online forms. There are different forms depending on certain circumstances and it is best to use their on-line email service in order to navigate to the appropriate form. You can find their on-line email service by following the links below:

Letter

Letters can be sent to:

Guardian’s Allowance Unit
PO Box 1
Newcastle Upon Tyne
NE88 1AA

Updated 19 April 2013